Advanced telephone systems for business
Saturday, 02 October 2010 13:40 | 
Additional features to tailor the phone system for your business.
ITS can provide a wide range of advanced options to suit the most demanding of small and medium-sized businesses. Whether you are after productivity tools, flexibility or running a call centre, we have the necessary additions for your phone system.
You can always call us for more advice or ask one of our consultants for a visit to talk things through.
These are some of the additional phone system features that many of our customers ask for:
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 | Mobile office phone - low cost office call rates on your mobile. |
| Want to use your mobile like your office phone - ideally with the same number? For example, wouldn't it be great to have free calls to and from the office? ITS can tailor a package that will link your mobiles seemlessly to your office phones. We can even join your mobiles to email using BlackBerry, iPhones and Android. | |
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| Computer integration - Click to dial, pop-up notifications, softphones |
We can bring your computers and phones closer together. The time saving advantages pay for themselves almost immediately. Why waste time looking for numbers when you can click to dial off your screen? Our CTI implementation will be tailored to your company and can include: click to dial, screen pop (of inbound customers), CRM integration, etc. | |
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Call logging / Call recording |
| Call logging and recording are a legal requirement for many industries such as health and finance. It can also be a key part of your business if you undertake a lot of business across the phone - especially if you accept orders this way. Our call logging and call recording solutions offer almost instantaneous access to the information you need. No wasted time hunting through information or tapes. | |
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| Call centre applications |
The modular design of our phone systems means we can cater for call centres and offer upgrades as your business scales: - wall boards, real-time statistics, agent performance, call recording and call logging. | |
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Last Updated (Wednesday, 01 June 2011 16:05)
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